1770.003 Neutral Internal Resolution Process (FNA)


The parties agree that all problems should be resolved, whenever possible, before the filing of a complaint and encourage open communications between administrators and employees so that resort to the formal neutral, internal policy dispute resolution (the “Neutral Internal Resolution Process”) will not normally be necessary. The parties further encourage the informal resolution of complaints whenever possible. At each step in the Neutral Internal Resolution Process, participants are encouraged to pursue appropriate modes of conflict resolution. The purpose of this policy is to promote a prompt and efficient procedure for the investigation and resolution of complaints relating to the Policies. The procedures set forth shall be the sole and exclusive method for resolving the complaints of employees as defined herein.

Published on 2015-12-22

Administrative Oversight & Contact Information

Joann Cuesta-Gomez

Director, Employee and Labor Relations

11200 S.W. Eighth Street PC 236 Miami FL 33199
  • Phone: 3053484186
  • Facsimile: 3053480132

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